Maximize flow, minimize worry

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Flow is a positive psychological state where a person is at their optimal state of focus and creativity. When we are in flow, our total concentration is directed at the current activity without any worry or distraction. One could think of flow as a sacred state of immersion where your identity dissolves and you are drawn to the spontaneous expression of your art, whatever it may be in the moment. We may come in and out of the orbit of flow throughout the day; the goal is to learn how to get “in the zone” more often. You can flow with any activity. Whether you are writing, having a conversation, or cooking, you can listen and play along with the details and images that are present. Focus your attention on…
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Everyday unknowns

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Each day, I wake up to a new set of possibilities, not knowing what will emerge. This has been the biggest adjustment I have had to make lately in the way I approach life as a whole. Basically, taking it as it comes and adapting to each unique moment. My game plan is as good as how well I manage new variables, and every day is full of unknowns. My mission and purpose are deep and constant, but my strategy is dynamic and changing. Flexibility is the advantage, but it does not necessarily mean altering the vision. Vision is the quest and imagination is the key.
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Leading great service

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The ultimate leadership challenge is to consistently deliver exceptional service to your customers. Sure, you can create that “wow” once or twice or maybe even three times, but to do it consistently across the organization, throughout the customer’s journey, requires a special kind of passion and dedication by everyone involved. Here is a recent story to illustrate the point. Recently, my girlfriend, Shab, went to the store of a major communications company to exchange her phone. We’ll call the company XYZ Corp. She was very pleased with the service as the person assisting her went “above and beyond” to tend to her needs. The service rep was actively checking in to ensure she was happy in a process that ended up taking about an hour. At the end, Shab left…
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The real work

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They say happiness is the ultimate virtue. While happiness is a state of being, it is also a product of how we are which one could call the real work: The real work is when you surrender your ego, and dedicate your life to helping others. The surrender marks your engagement with your highest potential; your true, authentic self. You do not seek approval, you seek ideas that are unique and improve the quality of life. You are not concerned with failures, you are carving an uncharted path to create something better. You express yourself without care of being defined one way or another, yet you have respect for others. The real work is behavior that resonates with your core. What is your work?
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Good ideas speak for themselves

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These days it seems like every person has an exciting idea. The business startup movement is growing and it is really driven by ideas that get people interested. We are presented with new information everyday and new connections are bound to be made for those looking to make them. With new ideas flooding in, how do we determine which ones are worthwhile? Being selective about ideas is as much of a skill as discovering them. Feeling excited about an idea is a good starting point, and the trick is to preserve a sense of open skepticism so that you’re able to grow the idea rather than be stuck at the first sign of excitement. Rather than forcefully trying to sell the idea to yourself or others, let the idea speak…
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