Listening to your clients

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Here is an image I discovered a while ago (all credits go to the artist who created it). It illustrates the comedic reality of customer care and the importance of communication. What's in the heart of your client? What does he or she REALLY need? What are the unspoken words? To answer these questions, we need to listen to our clients, without rushing them, without imposing our own thoughts and ideals. Effective listening is about collaboration and tuning inward to what our senses are telling us. This is the competitive advantage: how well you can listen to your clients and create solutions that thoroughly address their needs. It's not about you, it's about your capacity to empathize, imagine, and take action.
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Roots of Creativity

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In a very basic sense, to be creative means to draw on new possibilities. And your potential depends on your belief systems (what you believe is possible); you see what you believe, not the other way around. So the question is: how can we shape our beliefs so that we are able to enjoy the full breadth of our creative potential – at work, or in any relationship? What beliefs are most aligned with our infinite selves? As humans in this day and age, we have the task to design our lifestyles so that we are in harmony with what we find most meaningful. In a way, to design your lifestyle means to design your mind. Dare to venture to the roots of your mind and make the alterations so…
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Reclaiming Your Inner Child

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One of society’s principle struggles is between the responsible adult and the playful child. The reality is that we are born as infinite beings full of wonder and joy; we are entirely innocent, curious, and inspired to learn. The mind of a child is clear, like a crystal prism reflecting the surrounding lights. But as we grow, we are taught to follow certain instructions and beliefs about life, which limit our potential. It is through this process of “growing up” that the crystal prism turns into a dark prison, as we are constrained from leading a rich, fulfilling, and creative life. How could we help ourselves? Everywhere you look there is a certain ideal that is being followed and unless we connect to our own unique potentials, we become dry…
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10 Ways to Practice Mindful Creativity

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1. Be present - Slow down every once in a while. Take a deep breath, check in with your 5 senses, and simply observe your state of being. This is a gradual process of checking in and it cannot be rushed. This simple activity will provide you with many insights as you brush off the mental clutter and come back to the present. Mindful creativity is about living in the moment. 2. Dream big - Let your imagination run wild. Invite yourself to go beyond your imagination. When you come across a great vision, go bigger! There is always more to expand into. It is important to not compromise your creativity for other peoples' standards. As a creative person, there will be instances where others may not approve your ideas…
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